Delivery Information

All orders ship from the ABEBWE Success LLC warehouse in Arvada, Colorado. Orders placed on business days are picked, packed and handed to the carrier within one business day.

Delivery times

• Western US (Colorado, neighbours): typically 1–3 business days.
• Rest of the contiguous US: typically 2–5 business days.
• Alaska, Hawaii & territories: 5–8 business days depending on carrier routing.

Delivery estimates begin the business day after your order is packed. For Cash on Delivery orders the carrier contacts you before arrival; for Bank Transfer orders, goods ship once payment is confirmed.

Delivery charges

Orders over $99.00 ship free. Smaller orders carry a flat carrier fee that is shown at checkout before you place the order — nothing extra is collected at the door.

How an order moves

1. Order placed. We pick and pack your goods in our warehouse and generate a tracking number.
2. Handed to carrier. You receive the tracking details by email so you can follow the parcel.
3. In transit. Ground service with the major US carriers.
4. Delivered. Inspect your parcel on arrival. For COD orders, payment is collected at this point.

Large orders

Ordering for a gym, studio or team? If your order spans multiple cartons we contact you before dispatch to confirm the delivery details — no surprises.

If something goes wrong

• Transit damage: report it within 48 hours with photos; we replace or refund.
• Missing items: email hello@knfiqr.com with your order number; we reconcile against our packing records.
• Wrong address: contact us as soon as possible — we can usually intercept before dispatch.

More questions? See the FAQ or contact us.