Policy
Warranty
What's covered, for how long, and how to make a claim.
Every product sold on ABEBWE Sports is covered against manufacturing defects by ABEBWE Success LLC. Low prices never mean shortcuts on quality support.
Coverage at a glance
- Yoga & training gear (yoga straps, EVA foam blocks, yoga bags, resistance bands): 12 months from delivery.
- Textile items (sport towels, headbands, wristbands, swim caps, drawstring bags): 6 months from delivery.
- Cycling accessories (storage bags, straps and buckles): 12 months from delivery.
What a covered defect looks like
- Stitching, seams or buckles failing under normal use.
- Straps, loops or D-rings tearing without misuse or overloading.
- Foam blocks cracking or splitting on arrival or under normal use.
- Elastic bands snapping or losing tension well before reasonable wear, with no evidence of misuse.
What isn't covered
- Normal wear and tear — fading, gradual loss of elasticity, surface abrasion from training.
- Damage from misuse, drops, modification or washing contrary to the care instructions.
- Items bought from other sellers, even if identical.
Making a claim
- Email hello@knfiqr.com with your order number (starts with KN), the SKU, and photos or a short video of the problem.
- We assess quickly. Most claims are approved within 3 business days on photos alone — no need to ship the item back first.
- Resolution. Approved claims get a free replacement (shipped at our cost) or a refund of the item's price, your choice subject to stock.
Multiple items
Bought several units for a gym, studio or team? If multiple items in your order are defective, email us the count and photos — we resolve it with replacements or credit on your next order, whichever you prefer.
This warranty is in addition to, and does not limit, your statutory rights or our Returns & Exchanges policy.